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Privacy Policy

The website you have entered is operated by the Hampton Conventions & Visitor Bureau (HCVB). We are committed to protecting your personal privacy. This Privacy Policy outlines the type of information that is collected on this website, and how we use and protect it. This Policy also tells you what to do if you do not want your personal information collected when you visit our website, and how you can change information you have already provided to us.

Your Consent to This Privacy Policy

By using our website, you signify that you agree with the terms of our current Privacy Policy as posted in this area of the site. If you do not agree with any term in this Policy, please do not use the site. The website you are visiting is in support of tourism, travel, dining, lodging and entertainment services offered by third parties (Vendors).

Collection of Personal Information

As used in this Privacy Policy, personal information means personally identifiable information such as your name, street address, telephone number, credit card information, ticketing and reservation information, screen name, preferences and email address.

Throughout our site, you may be asked to provide personal information so that you can purchase a getaway, receive related confirmation information or promotional mailings, complete a survey or for a variety of other reasons. Please be assured that we will not collect any personal information unless you provide this information voluntarily.

When you provide us with personal information, you are authorizing us to use that information in accordance with the terms of this Privacy Policy, which includes your right to limit our use of the personal information (see "Who to Contact" below).

Other Information We May Collect

You may have heard of "cookies," which are files or pieces of information that may be stored in your computer's hard drive when you visit a website. Cookies will be used during your visit to our website in order to collect other information, such as the particular site areas you visit and the products or services you buy through our website. We collect this information to better tailor our site and our products to your interests and needs. Cookies will also be used to help speed up your future activities at our site; the computer will remember that you have already provided personal information to us, and not request that you provide any a second time. Most browsers are initially set to accept cookies. If you'd prefer, you can set yours to alert you when cookies are being sent.

In addition, we are constantly trying to improve how we promote our websites. This means that we may also measure the effectiveness of our advertising by determining if you selected one of our ads placed elsewhere on the Internet.

Information about your computer, such as your IP address (a number assigned to your computer whenever you surf the Internet), the type of Internet browser you are using and the type of computer operating system you are using may also be collected, but this information is not linked to your personal information. That is, we cannot trace this type of information back to you personally, but we may collect the information about our users in the aggregate.

How We Use Your Information

Your personal information together with the information we gather about your visits to our website are used solely by HCVB to process your ticketing and reservation requests through the Hamptoncvb.com website, and to inform you regarding other attractions and offers which may be of interest to you during your visit to Hampton.

If you don't want to be contacted in the future regarding such attractions and offers, please see "Who to Contact" below. When you purchase a getaway from us, we will share your personal information with vendors (e.g., hotels, restaurants and cultural attractions) and other third parties in order to fulfill the specifications of your package. Vendors and other third parties fulfilling your getaway package will treat as confidential any personal information received.

Information that we gather about your visits to our website may be aggregated with other similar information about other users' visits (aggregated information) to help us improve our website and better present information of value to prospective visitors. Aggregated information may be disclosed to other third parties for a variety of business purposes; however, this aggregated information will not include any personal information that could identify you.

Please note that we will release your personal information if required to do so by law, or by search warrant, subpoena or court order.

Finally, any changes in the manner in which we use your personal information will be disclosed to all visitors to our website in advance of any new uses (see "Changes in Our Policy" below).

Security of Information

HCVB takes reasonable precautions, including the use of Secure Socket Layer (SSL) and encryption technology to keep your personal information secure. Personal information collected by our website is stored in secured operating environments that are not available to the public. Access to your personal information is permitted among our employees only on a need-to-know basis.

Changes in Our Policy

HCVB reserves the right to change or remove this Privacy Policy at our discretion. If we decide to change our Privacy Policy, we will prominently disclose any updates on our website and post those changes here. We encourage you to visit our website and this Privacy Policy frequently to stay informed.

Who to Contact

Please write to us at hct@hamptoncvb.com if you have any comments or questions about this Privacy Policy or to report any violations of the Privacy Policy. We will respond to you within 24 to 48 hours in most cases. For other requests, please choose among the following options:

If you don't want to be contacted in the future or would like us to correct or update your personal information in our records, please click the "Update Profile" link below or click the "My Profile" link from the bottom navigation bar.

Again, HCVB is committed to protecting your privacy in connection with the VisitHampton.com or Hamptoncvb.com website. Please do not hesitate to contact us if you have any questions, comments or concerns about this Privacy Policy.